We are consumed with
satisfying all its customers. This is
why we carry only quality products in
the first place. Our return policy is
designed to be fair to MicroWaterWoman.com
and you the customer. We will give you
60 days to determine if you are not 100%
satisfied with your purchase of any of
our alkaline water ionizers. Should you decide to return an
ionizer a restocking fee will be
deducted from your refund amount. The
restocking fee
will be equivalent to the cost of
the replacement cartridge filter plus
the cost we incurred in
shipping the unit to you. If the water
ionizer was never hooked up and no water
was ever run through the unit then the
customer would not be charged for filter
replacement. Please
look at our
Replacement Cartridge Filter page
for the cost of the filter cartridge that applies
to you.
Repackaging & Shipping Instructions
In the rear event of a return we kindly ask you to
repackage the unit using the original
box and packaging materials and notify
us of your decision to return by email.
We will then give you the address you
need to send it to. Also if water was
run through the machine the replacement
filter must be removed and the hoses be
properly drained before the ionizer is
placed in the box. You can keep the
filter as we will have no use for it. Your money will be
refunded as soon as we receive
of the returned item (less the cost of
the filter plus $50.00 (or less) to cover our cost
of shipping to you). The cost of the
return shipping will be bourn by the
customer. If you did not run
water through the unit then you will not
be charged for the filter.
Warranty Information
Please find warranty information for
alkaline water ionizers and all other
appliance type product on each individual
product page or call us if warranty
information is not mentioned on the page.
Shipping Cost
All shipping costs the incurred by
us for any product
shipped are non-refundable. If, for
example, you purchased a product, but did
not pay shipping, please note that we still had to pay
shipping in order to get that item to
you. In the event that you wanted to
return any such item an amount
equivalent to the shipping and handling
cost we incurred will be deducted from
your refund amount.
The return policy of other products are
outlined on the product detail page. If no
return policy is mentioned please call us
for that information.
We trust that you will find our return
policy to be reasonable and acceptable.
We intend to strike the right balance
because we plan to be a viable operation
that will be there to serve you for
several years to come. Please tell your
friends and family about this site.